Database Services
ERP Suites is proud to offer a comprehensive 24x7 Database Administration Managed Service providing around the clock administration and automated monitoring for critical customer databases. Our service offering includes metric reporting, corrective and preventive maintenance as well as performance tuning and optimization. Each component of the DBA Managed Service can be customized for specific customer needs and requirements.
The ERP Suites Approach
To maintain a high level of service, it takes the right combination of processes, tools and experience.
Our formal processes ensure consistency and uniformity leveraging industry standards and best practices.
We employ an extensive set of custom built monitoring tools along with proven off-the-shelf software to monitor and manage the database environment.
Our skilled staff of DBA’s represent years of experience in high volume, mission critical environments.
Breadth of Offering
Regardless of the database provider, ERP Suites will provide the same level of coverage including:
- Proactive Monitoring (Server & Database)
- Administrative Tasks
- Configuration
- Index and Performance tuning
- Space management
- Statistical updates
- Fragmentation analysis
- Security analysis and compliance
- Create and maintain database objects
- Backup, Restore and Recovery
- Metric Reporting (historical and real-time, threshold, alerting)
- Data copy between environments
- Install software patches and upgrades
as application upgrades and database migration. Service Delivery
Service Delivery
To stand behind our commitment of offering a high level of service, ERP Suites provides a Service
Level Agreement (SLA) which outlines the provisions and guarantees the remedies that apply to our services
